Northeast Georgia Health System is using technology to help reduce patient wait times at its Urgent Care facilities. NGHS unveiled an online tool that allows you to view current wait times and save your spot in line. It even sends you a text message when it’s time to leave for your appointment.
“We’re focused on helping people get the right care, at the right place, at the right time,” says Northeast Georgia Physician’s Group (NGPG) President Daniel Tuffy. “This new service helps you choose the right location when you need urgent care, and it allows you to wait in the comfort of your own home instead of an office. And, best of all, it’s easy.”
Patients can easily access the online tool at ngpg.org/urgent-care.
NGPG has seven urgent care locations in northeast Georgia in Braselton, Buford, Cleveland, Dacula, Dahlonega, Dawsonville and Gainesville. All locations are open seven days a week, from 8 a.m. – 8 p.m., for the treatment of minor illnesses and injuries.
Effective June 1, Urgent Care in Dahlonega also resumed normal hours of 8 a.m. – 8 p.m. The location offered extended hours for several months to provide after-hours care following the closing of Chestatee Regional Hospital last summer. The hospital will soon offer emergency care. It’s scheduled to reopen July 16 as Northeast Georgia Medical Center Lumpkin.
NGPG also offers an online tool to help patients determine whether they need urgent or emergency care. The tool at ngpg.org/symptoms includes a list of symptoms.
