ATLANTA – Georgia Power is offering a special payment plan to help customers with past-due account balances accumulated during the COVID-19 pandemic. Customers who enroll will be able to pay past-due balances over a six-month timeframe between October 2020 and March 2021, with no late fees.
The suspension of disconnections remains in place until tomorrow, July 15, and customers with a past-due account balance are encouraged to establish a payment plan or consider the additional options Georgia Power is offering customers.
For customers enrolled in PrePay: Georgia Power customers who are currently enrolled in this plan and have past-due account balances can make payments for current energy usage with 25 percent of their payments going toward their outstanding balance. No late fees will be charged if outstanding balances are paid before April 2021.
For customers not enrolled in PrePay: Georgia Power customers with past-due account balances may be eligible to switch to the PrePay rate plan. Customers can take advantage of its special provision for paying outstanding balances with no late fees if paid before April 2021. Customers on PrePay are not charged a deposit.
Georgia Power customers can sign up for a special payment plan at www.georgiapower.com/paymentplan. They may also change it by logging into their online account or by calling customer service at 1-888-660-5890.
