The White County 911 Communications Division has been recognized for its performance during a recent temporary relocation, a move that not only saw uninterrupted emergency response but also enhanced the county’s overall readiness, according to officials.
Last week, the 911 Communications Center shifted operations to an adjacent facility to allow for critical utility repairs at its primary dispatch center. While such transitions can pose logistical challenges, White County dispatchers sought to refine operations, train on backup systems and strengthen response abilities.
Over the course of the relocation, officials say dispatchers and command staff worked to configure and test systems at the alternate site. Comprehensive training sessions were conducted to ensure the team maintained communication services throughout the transition.
“This transition showed the strength and professionalism of our 911 team,” Don Strength, White County 911 Communications division chief said. “Their ability to adapt while continuing to provide high-quality service to our citizens is something we’re very proud of.”
Now that the primary dispatch center is back online, officials say the alternate facility will remain active as part of White County’s enhanced emergency response strategy. The backup site is fully operational and can serve as a second hub for 911 communications during periods of high call volume or in the event of future disruptions.
