Insurance tips for dealing with Zeta

A tree fell on the roof of this camper in Clarkesville. Property owners should report damage to their insurance company immediately, says State Insurance Commissioner John King.

People across Northeast Georgia are still assessing the damage in the wake of Hurricane Zeta. The storm – the second to hit Northeast Georgia this month – came through with a vengeance early Thursday, Oct. 29.

“We have seen time and time again in Georgia how storms like Hurricane Zeta can bring property damage through toppled trees and downed power lines,” says State Insurance Commissioner John King. “We know this property damage can be devastating for Georgia families, which is why our office has five tried and true insurance tips to help families weather the aftermath of this storm.”

Commissioner King offers this advice to those who suffered damage in the storm:

  • Document, document, document! Write down and photograph all property damage brought by Hurricane Zeta, including broken windows, damaged roofs, lost personal items, and more.
  • Notify your insurance company of any damages immediately.
  • Do NOT attempt significant repairs. If it is safe to do so, you can cover your roof with a tarp or board up broken windows, but leave the significant repairs to the experts.
  • Save all receipts. Receipts will be useful for your insurance company down the road.
  • Beware of scammers. Unfortunately, scammers can often strike when consumers are at their most vulnerable, are elderly, or are disabled. You can utilize trusted public adjusters who can serve as a middleman between you and your insurance company, but beware of public adjusters you do not know who may come and knock on your front door.

Consumer service representatives are available in the state insurance office to assist Georgians who need help in Zeta’s aftermath. “Whether you are dealing with a bad actor or just have a question about how to work with your insurance company.” The number to reach them is 1-800-656-2298.”