Georgia Power is temporarily suspending residential disconnections for the 30 days beginning March 14.
The company announced the move in response to the expected economic impact of COVID-19 on its customers. Many people are out of work and are living on limited incomes. Others are telecommuting and require reliable electrical service to do their jobs.
Georgia Power says it will reevaluate the policy and timeframe “as the situation develops.”
The state’s largest utility provider also announced it has comprehensive plans and procedures in place to ensure a continuation of operations and service.
“Our teams are always prepared to respond in challenging situations and I am confident we will continue to meet the needs of our customers during this unprecedented time,” said Paul Bowers, chairman, president, and CEO of Georgia Power. “We remain focused on ensuring both the well-being of our employees and the continuity of services for our customers.”